FAQS

Here are the most common questions we get asked about hot water.

Q. WHERE CAN I BUY A THERMANN UNIT FROM?

Thermann hot water units are all available from Reece Plumbing stores.

Q. DO I NEED TO SERVICE MY HOT WATER UNIT?

We recommend a six monthly service to be completed by the home owner:
Simply operate the Pressure & Temperature Relief Valve for approximately 10 seconds by lifting the lever on the valve to ensure water is relieved to waste through the relief drain pipe. Check to ensure the valve closes correctly.
Also do a visual check for any leaks around your storage tank and pipework, ensure the pump station is dry and free from moisture, and ensure all tubes are still dark in colour (only if safely visible from the ground).
We also recommend a service every 3 years by a licensed plumber to ensure optimum operation of the unit.

Q. WHAT DO I DO IF I HAVE NO HOT WATER?

Is the Pressure & Temperature Relief Valve discharging too much water?
Is one outlet (such as the shower) using more hot water than you think?
Is there a leaking hot water pipe or dripping hot water tap?

Q. HOW MUCH DOES INSTALLATION COST?

Installation costs vary depending on your current home situation, and if any plumbing elements requiring upgrading or changing. It is best to consult with a licensed plumber to get a detailed quote for installation.

Q. DO I NEED REMOTE CONTROLLERS FOR MY CONTINUOUS FLOW?

Controllers are not required, however they are recommended where you would like to control the temperature of the water delivered to various areas of your home. Up to 3 controllers can be installed per continuous flow unit and can be quite helpful in preventing small children from being scalded by hot water.

Q. CAN I ADJUST THE TEMPERATURE?

Small adjustments may be made, however in all cases please consult with a licensed plumber. Any adjustments to temperature can only be made by a licensed plumber.

Where to Buy

Thermann hot water systems are available exclusively through Reece Plumbing. Find your nearest branch by entering your postcode below.

(You will be taken to the Reece website)

FAQS

Here are the most common questions we get asked about hot water.

Get in Touch

Want to find out more about any of the hot water systems in the Thermann range? We’re happy to help.