FAQS

Here are the most common questions we get asked about hot water.

Q. WILL IT WORK IN AREAS THAT EXPERIENCE SUB-ZERO TEMPERATURES?

In most cases, yes. These temperatures won't stop the unit from working, however the amount of hot water it produces each hour will slow down slightly. To dramatically impact the performance of the unit, the temperature would need to remain below zero for extended periods of time, which is not a common occurence in most parts of Australia.
Also thanks to it's Active Defrost feature, this will protect the unit from frost build up to ensure it gets back to generating hot water.

Q. WHAT IS ACTIVE DEFROST?

Active Defrost is a protective function of the unit designed to switch on when the frost monitor detects a build up of frost.

Q. IS THE HEAT PUMP X COMPATIBLE WITH PV SOLAR?

Yes, the Thermann Commercial HEAT PUMP X Hybrid has been designed with the future in mind, with a compatibility for PV solar build into the unit.

Q. DOES IT HAVE A BOOSTER ELEMENT?

Yes, the Thermann Commercial HEAT PUMP X Hybrid has a built-in booster element to provide a boost of hot water in times of high demand.

Where to Buy

Thermann hot water systems are available exclusively through Reece Plumbing. Find your nearest branch by entering your postcode below.

(You will be taken to the Reece website)

FAQS

Here are the most common questions we get asked about hot water.

Get in Touch

Want to find out more about any of the hot water systems in the Thermann range? We’re happy to help.